British Property Awards - Rushden Office - Gold Winner!
published on 14/08/2017
We are delighted to announce that our Rushden Office - Mike Neville Estate Agents - have been awarded the Gold Winner Estate Agent award for Rushden.
Below is an extract from their recent announcement.
We are thrilled to announce that we have just won the Gold Winner Estate Agent award for Rushden by the British Property Awards.
As noted by the British Property Awards, our team performed outstandingly throughout the extensive judging period, which focused on customer service levels.
We have also been shortlisted for a number of national awards, which will be announced in the coming weeks, following on from the British Property Awards lavish ceremony.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.
The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled the awards to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet the minimum criteria on a local level. The British Property Awards team personally mystery shop every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed, exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from the British Property Awards said " Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customers service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customers service levels provide a benchmark for their local, regional and national competition"