Coronavirus (COVID-19) – Office Update
𝘼𝙣 𝙪𝙥𝙙𝙖𝙩𝙚 𝙤𝙣 𝙤𝙪𝙧 𝙬𝙤𝙧𝙠𝙞𝙣𝙜 𝙨𝙞𝙩𝙪𝙖𝙩𝙞𝙤𝙣 𝙜𝙤𝙞𝙣𝙜 𝙛𝙤𝙧𝙬𝙖𝙧𝙙
With effect from today, we are now on limited hours and staff.
The office is closed but business remains open.
Our hours will be 10 am until 4 pm every day.
✅SALES: We are working from home via email and phone where possible.
As a business, we’re well equipped to continue operations in the weeks ahead and to provide the best service we possibly can. We have the ability to connect all employees via email, phone, skype and our secure, encrypted online software systems which means that we are able to provide the same level of support you’ve come to expect, from wherever we are working.
We will still be able to facilitate the delivery or collection of keys to or from a safe area, and should any contractors require emergency access.
✅ For all tenants
Please continue to report any maintenance issues using our online maintenance reporting system, fixflo
, which will be dealt with in order of importance, however, if the matter is urgent please contact the office by telephone so this can be dealt with as a priority.
▪️✍Tenants - please report issues via fixflo here: ⤵️⤵️ https://stonegate-estates.fixflo.com
Please also continue to make your rent payments over the telephone, if you have any concerns about being able to pay your rent please contact us in advance.
𝘾𝙤𝙣𝙩𝙖𝙘𝙩 𝙈𝙚𝙩𝙝𝙤𝙙𝙨 𝙙𝙪𝙧𝙞𝙣𝙜 𝙤𝙪𝙧 𝙤𝙛𝙛𝙞𝙘𝙚 𝙘𝙡𝙤𝙨𝙪𝙧𝙚
During these times you can still contact us on the following methods:
☎️ 01462 438979